Richard Dietrich
4515 Falcon Rd Springdale AR--
Objective
I am looking to be a valuable asset by providing my skills in the technical field. This includes my drive to challenge myself in order to both improve and add to my skillset.
Experience
Utomik- Eindhoven, NetherlandsOctober 2015- June 2018
Software QA Testing
1st Tier Help Desk Support
2nd Tier Help Desk Support
Community Management
Social Media Content Assistant
Live Video Promotional Content
ComouCom- Bentonville, ARSeptember 2015- December 2015
Technician Support
Remote Windows Installation
Remote Linux Server Support
Hewlett Packard- Bentonville, ARJune 2013- July 2017
Technician Support
Remote Server Maintenance
Skills
JIRA
SharePoint
Zendesk
Software Testing
Customer Support
Software Troubleshooting
Server Maintenance
