Richard Confidence O

Are you seeking an IT Support Specialist combining technical expertise with a customer-first mindset? Or you're searching for an organized Virtual Assistant who knows how best to manage your time and Business? Look no further!

I am a solution-oriented IT Support Specialist with over 4 years of experience working with IT Support software such as Zendesk, Freshdesk, Zohodesk, Hubspot, Trello, Slack, Intercom, Monday.com, Clickup, Asana, Zapiar, Goggle suits.

I have hands-on experience with Appointment Scheduling Tools and am deeply committed to promoting sales and customer satisfaction using various Sales and Lead Generation Tools. I am a highly motivated and organized professional with a good work ethic and strong self-discipline whose thorough and precise project approach has yielded excellent results.

💡 SKILLS & EXPERTISE

✅ Customer Support & IT Assistance

✅ Lead Generation & Sales

✅ Appointment Scheduling & Calendar Management

✅ Administrative & Data Entry Tasks

✅ Social Media Management & Content Creation

✅ Technical Support & Troubleshooting

✅ B2B Telemarketing & Cold Calling

✅ Problem-Solving & Time Management

✅ Email & Chat Support

✅ Project & Task Management

🔧 TOOLS & SOFTWARE

🖥 Customer Support & IT Tools: Zendesk, Freshdesk,Intercom, ZohoDesk, HubSpot, Intercom, Slack, Google Workspace

📅 Scheduling & CRM: Trello, Monday.com, ClickUp, Asana, Zoho, Zapier

📞 Telemarketing & Communication: Mojo Dialer, RingCentral, Free Voice, Zoiper, Open Call

🎨 Design & Content Creation: Canva, Meta Business Suite

📊 Lead Generation & Sales: Leads Gorilla, Leamlist, Apollo.io

🚀 WHY HIRE ME?

I bring a unique combination of customer service expertise, technical support skills, and virtual assistance capabilities to help businesses thrive. I am reliable, detail-oriented, and committed to delivering exceptional results. Whether it's managing schedules, handling customer inquiries, generating leads, or resolving technical issues, I am ready to assist and grow with your company.

💡 Let's collaborate to take your business to the next level!

📩 Contact me today!