I believe that my 4 years of strong customer service experience and my educational attainment will make me a highly competitive candidate. By applying my problem-solving skills and reasonable analytical abilities, as well as my situation handling skills, I, therefore, conclude that these can add value to you and will contribute to success. I've demonstrated success by attending to customer queries, concerns and complaints and provided transaction resolution while maintaining a professional approach.
I am eager to learn more and it would be a privilege for me to work with you. By putting your trust on me, I know we can deliver exceptional results.
I've been in the BPO industry for 4 challenging years. I experienced working with different clients. I actually handled a sales account for 6 months, almost 2 years in customer service, and more than 1 year as technical support. I even worked as an administrator with YouTube for 6 months.
I have successfully ensured customer satisfaction by being granted as Rockstar Awardee from my previous job for hitting goals and exceeding expectations.
I have delivered exceptional results by being recognized as the Most Feedback Oriented from another company by bringing out my best between the difference of negative and positive feedback
I have been part of our school Newspaper club by being assigned as an aspiring reporter.