Rhodora Anne Pablo

Hi, I'm Rhodora Anne Pablo, a dedicated and detail-oriented professional from Sta. Maria, Bulacan, Philippines, with extensive experience in customer service, e-commerce support, and virtual assistance. Over the years, I’ve developed a passion for helping businesses grow by delivering exceptional support and ensuring smooth day-to-day operations. I take pride in being both people-focused and process-driven, which allows me to create value in every task I handle—big or small.

My professional background includes working with global e-commerce platforms like Shopify, where I provided merchant-facing support and helped business owners grow their online stores. At TaskUs, I was responsible for handling customer inquiries through phone, chat, and email, solving issues efficiently, and offering insights on platform optimization. My ability to remain calm under pressure and focus on solutions has consistently contributed to high customer satisfaction ratings and positive feedback.

In my freelance work as a Sales Development Representative, I’ve been involved in lead generation, appointment setting, and CRM management—skills that have sharpened my communication and outreach abilities. I’ve also handled product listings, order tracking, email follow-ups, and customer support for dropshipping businesses, ensuring that customers always receive prompt and professional assistance.

Aside from my technical experience, I hold a TESDA Level II Certificate in Virtual Assistant Services, which gave me a strong foundation in administrative tools, CRM platforms, and task management. I’m highly proficient with Google Workspace, Microsoft Office, Shopify, and communication tools like RingCentral and Slack. I also have working knowledge of automation tools such as Shopify Flow and basic familiarity with Zapier and Keap.

I’m known for my reliability, positive attitude, and strong work ethic. I enjoy learning new tools and workflows, and I adapt quickly to different business needs. Whether I’m working independently or collaborating with a team, I strive to deliver results, meet deadlines, and exceed expectations.

Currently, I’m looking to work with forward-thinking companies where I can contribute my skills while continuing to grow professionally. If you're looking for someone who is dependable, organized, and genuinely passionate about supporting business success—I’d love to be part of your team.

Let’s connect and explore how I can help your business thrive!