I have over two and a half years of experience in Customer Support, where I handled various lines of business including phone support, live chat, and email. In addition, I worked part-time as an outsourced General Virtual Assistant, where I managed tasks such as appointment scheduling, data entry, and graphic design for clients.
As a customer myself, I understand the importance of empathy and efficiency. My goal has always been to provide exceptional service by resolving concerns promptly and ensuring a smooth, positive experience. As a Virtual Assistant, I focused on helping clients enhance their business presence—whether through streamlined operations or compelling visual content—contributing to their overall growth and success.