Rhina Marie Abregunda

Rhina Marie Abregunda

$4/hr
I am interested and excited to submit my proposal for the Customer Support agent position.
Reply rate:
100.0%
Availability:
Hourly ($/hour)
Location:
Batangas, Batangas, Philippines
Experience:
3 years
RHINA MARIE Q. ABREGUNDA San Jose, Alitagtag, Batangas Mobile No- Email Add.- OBJECTIVES: To be able to work in company where I can contribute my knowledge and skills that I have obtained through my education and positive working attitude and which will provide me a serve for personal growth. PERSONAL INFORMATION: Gender : Female Birth Date : March 29, 1995 Civil Status : Single Religion : Islam Nationality : Filipino SKILLS SUMMARY: Eager to learn new things hardworking and highly motivated Willing to undergo training and positive thinking. Ability to solve problems, communicate, and manage client situations. EDUCATIONAL ATTAINMENT:  TERTIARY  Cristorey Institute For Career Development Hotel and Restaurant Services Custodio St. Taysan San Jose, Batangas-  SECONDARYALITAGTAG NATIONAL HIGHSCHOOL Dominador West, Alitagtag, Batangas                                              -  PRIMARYSANJOSE T. REYES ELEMENTARY SCHOOL                                               San Jose, Alitagtag, Batangas                                              - ON THE JOB TRAINING: HOTEL NI MANG JOSE FEBRUARY-APRIL 2015 Ayala Highway, Balintawak, Lipa City COMPETENCY CERTIFICATE: 2013 House Keeping NCII Cristorey Institute For Career Development Custodio St. Taysan San Jose, Batangas 2014Food and Beverage Services NCII Cristorey Institute For Career Development Custodio St. Taysan San Jose, Batangas WORK EXPERIENCE: BATANGAS CAPITOL ENCODER MARCH 2017 – SEPTEMBER 2018 E- COMMERCE ONLINE SHOP August 2019- August 2022 I have been managing two popular online Shop in the Philippines for three years: Shopee and Tiktok. Editing such items using Capcut and Canva for editing Pictures and Videos to sell in my Shopee and Tiktok Shop. It is my responsibility to contact suppliers regarding customer orders. I deal with client issues via direct messages and emails. Alila Muscat Office (5 star Hotel) September 2022- August 2023 I'm the one who calls at least three suppliers to place orders for the necessities at our hotel. Emails using Outlook I’m using Birch street apps to process Purchase orders and RFQs (Requests for Quotation) Encoding Accepting and signing all supplier invoices upon delivery. Customer Support Agent (Aevapay Company) August 2023- Present I was a part of the team that created an electronic wallet application for Oman and Egypt. I use Google Sheets in Microsoft Excel to search for all of the data merchants in Oman and egypt. I am the one who added the merchant info on our admin page. I use Tasked in to create tasks for our project, manage our duty timing, and adhere to my boss's schedule. I use Microsoft Excel to handle the monthly invoice of our office's expenses. I take client calls regarding car rentals CHARACTER REFERENCES: Dr Mohamed Al Maraghy - Aevapay Manager / Ceo Dr. Marwan Almahri Professor of Ministry of health -                                                         I hereby certify that above information is true and correct to the best of my knowledge and belief.                                                                                         RHINA MARIE ABREGUNDA                                                                                            Applicant’s Signature                                                                        
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