Rhema Don Okhuofu

Rhema Don-Okhuofu PERSONAL DETAILS Address:Lagos Telephone: Mobile:-;- Email:- EDUCATION Nottingham Trent University: MSc Human Resource Management FT (2019) CIPD Assoc. Level 7 Acceler8 Gold Award Relevant modules: HRM in its Business Context, Performance Management, Managing Employee Relations and Engagement, Learning and Talent Development, People Resourcing and Talent Management and HRM in its International Environment. Nottingham Trent University: BA (H) Business Management and Human Resources (2017) Second Class Honors CIPD Assoc. Level 5 Sustainability in Practice (SiP) Certificate Relevant modules: Applied HRM, Managing and Organising for Human Resources, Digital Entrepreneurship, and Marketing Management. Nottingham Trent International College: International Year One (Business) Program (2015) Bridge House College: A levels in Chemistry, Biology and Psychology (2014) British International School: 8 IGCSE’s A*-B (2012) - including Mathematics, English, Economics and Sciences RELEVANT WORK EXPERIENCE HR Consultant (Associate) | Ernst&Young (EY) (October 2021 – date)  Change Management Supporting the team on change management projects and executing developed strategy. Designing various Comms materials in line with project needs (E.g., Newsletters and FAQs). Documenting discussions between EY and client stakeholders, highlighting action points and timelines. Competency Assessment Compiling training interventions for experienced, managerial, and supervisory staff levels. Developing individual reports based on the competency assessments completed by direct reports, peers, or line managers for each employee. Recommending learning interventions for each employee to bridge the gap in their competencies. HR Transformation Documenting discussions with Executives regarding the performance management framework and review of client’s organisational requirements. Reviewing existing documentation that are in common use in client’s organisation and its institutions/agencies in line with the agreed thematic areas. Identifying gaps, inconsistencies and risk in existing HR related policies based on leading practice and presenting improvement opportunities. Designing job descriptions for different levels and roles. Remuneration Survey Conducting remuneration research on listed comparators Analysing and translating remuneration data Designing detailed renumeration survey report Training Designing training deck. Organising and supporting facilitation of training sessions for junior staff, mid & senior management level employees. Coordinating breakout sessions and ensuring participation and engagement. Developing detailed training report Recruitment Collating and documenting applicant’s CVs and profiles. Shortlisting candidates based on established job criteria. Developing shortlist report. Organising and participating in interview sessions. Human Resources and Administration | Coronation Asset Management (July 2020 – July 2021)  Act as a primary clerical support resource for employees.  Manage telephone, fax and e-mail queries from employees and other third parties.  Collate and maintain employee data in line with the company’s requirements.  Liaise with other teams and colleagues within the Coronation ecosystem.  General HR administration duties; including processing payments, updating spreadsheets and filing.  Other ad hoc duties as required  Business Administrator | Centre for Health and Disability Assessments                        (July 2018 – January 2020)    Act as the primary clerical support resource for internal and external customers.  Manage telephone, fax and e-mail queries from third parties.  Maintain customers’ files in line with data protection requirements.  Handle the accurate dispatch of information as required via external courier.  Input accurate data onto the in-house information system.  Work within established processes and key performance indicators.  Liaise with other teams and clinical colleagues.  Collate data.  General office administration duties; including documenting invoices, updating spreadsheets and filing.  Other ad hoc duties as required  Human Resources and Operations Intern | Coronation Merchant Bank (June 2016 - September 2016) Spent time shadowing full-time employees. Learning about the day-to-day running of the department and upcoming projects, recruitment initiatives and training programs. Set up interviews with candidates for employment, sent out emails and followed up via telephone calls. Sorted through candidate CVs and organised them in accordance to the job criteria. Created and processed invoices for the HR department in line with their training, development and management costs. Worked on the Radar Project to make the screening of the bank's customers easier, in relation to any fraudulent activities. Tasked with reviewing customer files and updating their information onto the system. EMPLOYMENT Student Ambassador | Nottingham Trent University (January 2018 – July 2018) Previously assigned to the DLHE (Destination of leavers from higher education) telephone caller campaign, which aimed to find out what people do after they leave the university. My duties involved: Contacting graduates from various Higher Education Institutions (HEIs) by phone. Inputting complete and accurate records of the interviews to an online questionnaire. Managing and handling confidential information. Working towards pre-set and monitored targets. As a student ambassador, I represent the University at Open Day events, as a Campus Tour Rep. My duty is to conduct campus tours, and meet/greet the visitors of the City campus open day. Recently assigned the role of Conference Centre Assistant. This involves setting up, organising for NTU conferences/meetings, and greeting clients. Fundraiser | Home Fundraising (British Heart Foundation) (August 2017 to September 2017) Working in teams of three or more on door-to-door fundraising campaigns. Building rapport with customers at the door, whilst informing them about the British Heart Foundation’s recent scientific breakthroughs, and persuading them to participate by helping to raise funds. Exam Script Marker | Cambridge Assessments (June 2017) Marking different levels of English assessments from several centers around the world. Working in teams to mark approximately 300 exam papers, each, daily. Levels of English: KET for schools, PET for schools, CPE and CAE. Marketing Assistant | Transaction Payment Solutions (TPS), Lagos (July 2012 – August 2012) Charged with the responsibility of creating PowerPoint presentations for business meetings. Aided the marketing team in the planning of meetings and events (campaigns, projects or training). Occasionally managed the front desk to greet guests, distribute mails, order supplies, and organise the senior manager’s calendar. KEY SKILLS Communication: Developed through experience fundraising for the BHF, calling graduates from HEIs on the DLHE campaign, representing NTU as a campus tour rep and conference center assistant, working part-time as a Business Administrator, and 2 years of HR experience. Team Working: Built through spearheading, managing groups/societies, leading group assignments at the University, and working on dynamic teams in HR roles. Time Management and Organisation: Exercised in current HR Consulting role, with respect to meeting deadlines, logical filing and record keeping. Have taken several courses on Time Management, Productivity and Self Accountability.. IT: Proficient in the use of MS Word, Excel and Outlook. Able to create letters from scratch, use spreadsheets to capture, update and store data in a clear and logical manner from scratch. Able to read and send emails/attachments. Also, experienced with the use of social media. Language: Fluent in English. Spoken and written in a clear, caring, courteous and professional manner. Attention to Detail: Developed through marking experience with Cambridge Assessments. Currently utilized in relation to office administration duties. Target Setting: Able to deliver work to set targets and be self-motivated, effectively structuring daily activities ensuring effective outcome. HOBBIES & INTERESTS HR: A previous member of the HR society at NTU where I interacted with like-minded individuals, and heard from HR professionals in the industry today. I ensure to get involved in several HR activities (e.g. lectures, online conferences and podcasts) through LinkedIn, and follow current HR news and updates online with CIPD. Music: A passion for making music and creative arts. Creates songs, choreographs dances, and writes poems and spoken word pieces in spare time. Ministry: The previous secretary of a newly founded Christian society at NTU (BLW Campus Ministry). Aided to manage and enhance the growth of the church on the city campus. Sports & Fitness: Enjoy a range of sports such as basketball, mainly because it depends on team work. Played on a basketball team in secondary school which won several competitions in Lagos, Nigeria and Accra, Ghana. REFERENCES AVAILABLE ON REQUEST