Rhea Mapula

February 08, 2021 Rhea D. Mapula Bongbong, Valencia, Negros Oriental- /- Profession: - Graduated High School in Valencia National High School S.Y 2006 - 2007 - Graduated 2-year course in Negros Oriental State University S.Y- ● Associate in Secretarial Sciences - Major in Stenography and Typing - With Basic Actg. and Business Management - On the Job Training ● Accounting Department of DEPED (Department of Education Division of Negros Oriental) year- as office clerk - Filing out Documents and Files - Check Releasing - Encoding Data WORK EXPERIENCES: Spi Global CRM ( 2009 – 2011 ) ● Call Center Representative: - Assisting callers through their needs Patience is a must for all kinds of customers Time Flexible Responsible in answering subscriber’s queries Take initiatives if possible Been awarded as Top Agent year 2010 and awarded as a QA (Quality Assurance) Achiever 4 times year 2010 – 2011 BGM (Bumblebees General Merchandise) (2012 – 2013) ● Office Clerk / personnel: - Filing Documents Financial Budgeting Schedule Excel, MS Word, MS PowerPoint Work Attending basic technical concerns (internet connections and Pc problems) Encoding data Teletech (2014) ● Customer Service Representative: - Patience is a must for all types of caller Time Flexible Responsible in answering subscriber’s queries We cater medical insurance Callmint (2014 - 2016) ● Home Based Telemarketer and Appointment Setter: - Time Flexibility Lead Generation Updating website real time Book appointment within the allotted period of the time The Fabric Exchange (2016 – 2017) ● Home Based Social Media Marketer - Market research Social Media Posting Guerilla Mktg. Data Mining kea.ai (2017 – 2021) ● PH Team Manager / Order taker with Ai system - Order taker for US restaurants like Pizza store Scheduler Quality Check Payroll Area Management Lead Generation LANGUAGE: - English, Tagalog, Visayan Personal Information: Full Name: Address: Age: Birth Date: Birth Place: Sex: Citizenship: Civil Status: Religion: Height: Weight: Father’s Name: Mother’s name: Rhea Dagoy Mapula Bongbong, Valencia Negros Oriental 29 June 04, 1991 Silliman University Medical Center Female Filipino Single Jehovah’s Witness 5’2” 55 kg Vitaliano T. Mapula Radiconda D. Mapula