REZEL KATE V. LELIS
Licensed Professional Teacher
With over 2 years of experience in the BPO industry in my e-commerce account, I
have a caring and friendly professionalism in sales. A skilled multitasker capable of
addressing multiple customer and company tasks with the utmost professionalism and
accuracy. Flexible scheduling availability to include evenings, weekends, and some
holidays.
Contact
Phone
Experience
-
January 2022 - December 2023
Six Eleven Global Services and Solutions l Maa, Davao City
Email
Sales Representative
-
Address
Block 42, Lot 12 Southvilla Heights II Catalunan
Grande, Davao City
Education
2023
Bachelor of Secondary Education
Major in General Science
Inbound/Outbound Calls:
Process order over the phone
Call customer leads and do sell and up-selling
Send invoices thru Shopify with Discount Codes
Assist customer with their declined transaction
Track customer's orders
Address customer queries, and provide satisfactory solutions
Provide product/service knowledge
Chat and email support
Consistently meet/exceed sales targets within designated timeframes.
Top performer in the team
$30,000 Highest accumulated revenue in a month
Accustomed channels/website/apps
Shopify
Konnektive CRM
Odoo
Aircall
Excel, Microsoft Office
University of Mindanao
Expertise
Exemplary Customer Service
Proficient in both oral and written
communication
Empathetic and Courteous
Creative Problem Solving
Detail-Oriented
Inbound/Outbound Specialist
Metric Driven
Professional and effective interaction
with co-workers, clients, providers and
vendors.
Language
English
March 2025
AutoGiants (Business Development Center) l Manassas, VA
Business Development Representative (Mitsubishi DS)
Inbound/Outbound Calls:
Offer Discount & Promotion
Set Appointment
Follow-Up Call
Answer Customer Queries
Help customer with bad credit to get their desired car
Accustomed channels/website/apps
ProMax
VoiceEdge
Reference
Aljay Bucio
Renzel Mae Lelis
Auth Specialist, Nexus Healthcare Alliance
Virtual Assistant, Fast Enterprises
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