Experienced in inbound and outbound calls with a proven track record in sales and customer support. Skilled in processing orders, upselling, handling declined transactions, and providing chat/email assistance. Consistently exceeded sales targets, generating up to $30,000 in monthly revenue and recognized as a top team performer. Adept at offering discounts and promotions, setting appointments, following up with clients, answering queries, and assisting customers with bad credit to secure their desired car.