Reza Septiawan

Reza Septiawan 📞 - | ✉️-| 🌍 Indonesia (GMT+8) 🔗 www.linkedin.com/in/reza-septiawan Professional Summary Remote IT Support & Networking Technician with 2 years of experience providing full-time and part-time technical support in hospitality and office environments. Skilled in Windows troubleshooting, printer and network configuration, remote desktop tools, and Google Workspace. Certified MTCNA with a strong passion for solving problems and supporting users with clarity and patience. Ready to work remotely with clients worldwide, even without prior remote job experience. Technical Skills • Windows 10/11 Troubleshooting • LAN/Wi-Fi Configuration • Remote Desktop Support (RDP, AnyDesk, TeamViewer) • Printer and Scanner Setup • Google Workspace & Microsoft 365 • VHP Hotel Management System • Mikrotik RouterOS (Certified MTCNA) • CCTV System Installation and Troubleshooting • Basic Network Cabling (LAN/Fiber Optic) Work Experience IT Staff – Munduk Moding Plantation Nature Resort & Spa Jan 2024 – Present - Maintained and troubleshot the VHP hotel management system. - Monitored network stability and resolved connectivity issues. - Repaired and maintained computers, laptops, and printers. - Installed and configured CCTV systems. - Replaced outdated LAN and fiber optic cables. IT Trainee – Sol House Hotel Legian May 2019 – Sep 2019 - Conducted IT inventory checks across departments. - Replaced LAN cables and supported VGA and CCTV repairs. - Performed internet speed tests and assisted senior IT staff. Education Bachelor of Computer Systems Institut Teknologi dan Bisnis STIKOM Bali, 2019 – 2023 Certification MikroTik Certified Network Associate (MTCNA) Issued: Mar 8, 2022 | Valid until: Mar 8, 2025 | ID: 2203NA6440 Languages • English – Fluent • Bahasa Indonesia – Native