Reza Septiawan

Hello! I’m Reza, a dedicated and reliable IT Support and Networking technician with over 2 years of experience helping individuals and businesses solve their technology-related issues both onsite and remotely.

My primary goal is to ensure systems run smoothly, efficiently, and securely — so users can focus on their work without technical disruptions. Whether it’s a slow computer, a disconnected printer, or a complex network configuration, I’m here to provide fast and accurate solutions.

I specialize in supporting Windows 10/11 systems, handling basic LAN/Wi-Fi setups, IP addressing, remote desktop access (RDP, AnyDesk, TeamViewer), as well as printer configuration and file sharing. I also assist clients with cloud tools such as Google Workspace and Microsoft 365, including email setup, user management, and data backup.

I’m highly familiar with:

• Troubleshooting hardware & software issues
• Diagnosing internet connectivity problems
• Installing and configuring operating systems and common applications
• Remote support tools (RDP, TeamViewer, AnyDesk)
• Google Workspace admin tasks (account creation, permissions, email routing)
• Printer and scanner installation and sharing across network
• Basic server and NAS setup for small businesses

Clients appreciate my ability to explain complex technical issues in simple language, my patience with non-technical users, and my clear communication. I can work under minimal supervision, follow SOPs, and adapt quickly to different systems and workflows.

I’m seeking remote IT Support roles — whether it’s part-time, full-time, or project-based — where I can deliver technical assistance across different time zones. My working timezone is GMT+8 (Indonesia), but I am flexible with evening or early-morning shifts to match client schedules.

I take pride in providing dependable and friendly support that helps businesses maintain productivity. If you're looking for a reliable IT technician who can assist users, resolve IT problems, and support your tech operations remotely, let’s connect!

🌎 Location: Indonesia (Remote)

📞 Tools: Zoom, Slack, Microsoft Teams, TeamViewer, AnyDesk