Reynald Jay Agnes

WORK EXPERIENCE CUSTOMER REMOTE BUSINESS SERVICE, INC. Customer Service Representative Account: Online Websites/Accounts (Billing Support) May 07, 2015 – March 15, 2016 OCSI – TPG TELECOM Customer Service Associate Account: TPG/iiNet (Billing Support, Provisioning/Order Processing Support, Offline Tasker) April 25, 2016 – July 27, 2017 REYNALD JAY AGNES TECHNICAL SUPPORT SPECIALIST CUSTOMER SERVICE ASSOCIATE VXI – GLOBAL SOLUTIONS (MOA) Accounts Associate Account: AT&T (Billing Support for Platinum, U-Verse Broadband, UverseTV, DirecTV, Wireless/Mobility) December 05, 2017 – October 03, 2018 ABOUT ME Gender: Male Date of Birth: September 07, 1994 Age: 27 y/o Civil Status: Single Citizenship: Filipino SYKES ASIA INC. Technical Support Representative Account: Google (Google Home, Google Wifi , Google Chromecast Technical Support) October 08, 2018 – April 19, 2021 EDUCATION CONTACT ME Mobile phone number:- Email:- MY SKILLS Communication (Fluent in English, good communication skills) Microsoft Office ( Word, Excel, Powerpoint) Leadership (Lead various organizations and handled team in previous jobs) Substantial PC knowledge and totally computer literate MARIANO MARCOS STATE UNIVERSITY -) Bachelor of Arts in English Studies Batac City, Ilocos Norte ADRIANO P. ARZADON NATIONAL HIGH SCHOOL -) Cabittauran, Nueva Era, Ilocos Norte STO. NIÑO ELEMENTARY SCHOOL -) Sto. Niño, Nueva Era, Ilocos Norte PERSONAL SKILLS Creative, Organized, Effective, Efficient, Disciplined, Fast Learner, Works under pressure and can work with team. INTERESTS / HOBBIES Photography, Music, Arts, Online Gaming, Singing, Dancing, Sketching/Drawing.