*5 years total experience being a Customer Service Representative and also as a Technical Support Specialist.
*Handled Telco Accounts such as AT&T for US Telco and TPG\iiNet for Australian Telco
*Technical Support Analyst for the World's Largest Search Engine for 2yrs and 6mos.
*Previous job roles were: Quality Assurance, Subject Matter Expert, Tech Support for Google products/devices, Billing Support, Cancellation and Refund, Order Processing, Appointment Setter, VoIP, NBN, U-Verse Platinum