My name’s Reyna Sierra P. Rovelo, 28 years old. I’m an upbeat, self-motivated Customer Service oriented professional with a Bachelor’s degree in Communication Arts (Journalism) adept in designing and engaging strategic content for communication, advertising, and promotional activities, internally and externally through publicity material, demonstrations, presentations and/or social media. I have 1 year extensive experience in financial and sales account which involves providing information to card holders, addressing customer complaints, promoting products and services, setting up appointments with vendors and clients, and 2 years experience as Virtual Assistant and Support Manager of an E-commerce site. Moreover, I’m a superior communicator and an excellent writer in the English language. Also, I am proficient in managing multiple tasks on strict timelines achieving desired outcomes. My Personal qualities include integrity, leadership, strong work ethic, self-motivation and flexibility.