Reylina Caliwag

REYLINA CALIWAG San Simon, Pampanga, Philippines -- ABOUT ME Dynamic Consignment/Operations Manager with a proven track record at Tile Express, enhancing operational efficiency and customer satisfaction. Excelled in inventory management and problem-solving, significantly improving audit processes. Skilled in Quickbooks and SAP and fostering team development, I consistently exceed performance goals through strategic planning and effective risk assessment. EXPERTISE Physical Inventory Assessment Inventory management Operations Management Schedule management Policies and procedures implementation Problem-solving Microsoft office expertise Time Management Proficient in QuickBooks Risk assessment Customer service PROFESSIONAL EXPERIENCE Tile Express/ Jude Halliwell Trading Inc. June 2020-March 2025 Consignment / Operations Manager Manage the Consignment Department / Inventory Audit. Mitigated business risks by working closely with staff members and assessing performance. Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels. Developed and implemented operational procedures to ensure quality standards are met. Tile Express/ Dwellstone Inc. May 2014-June 2020 Consignment Admin/ Supervisor Oversaw administrative tasks in the consignment sector. Directed daily responsibilities of inventory auditors. Implemented departmental policies and standards in conjunction with management to streamline internal processes. Organized meetings between managers and other departments as needed to coordinate operations. Tile Express/ Mozzaico Inc. Inventory Auditor April 2013-May 2014 Perform inventory audits across multiple consignment branches. Resolve discrepancies and deliver detailed report to Supervisor. Maintained accurate accounts for cash, fixed assets and other transactions. Investigated variances between physical count results and established standards for accuracy of data entry. EDUCATION Associate Degree in Health Science Education Lorma Colleges, San Fernando, La Union, Philippines 2007/ Dean’s Lister Secondary Education Bunsuran High School, Pandi, Bulacan, Philippines 2005/ Scholarship awardee LANGUAGES: English Filipino SKILLS TOOLS Microsoft Office Outlook Google Sheets Canva CRM, SAP, Quickbooks