Rey Michael Vergara

Rey Michael Vergara Philippines -linkedin.com/in/reyvergara Summary Experienced Tech Recruiter with over 5 years of experience in a BPO/Tech Outsourcing industry. Currently doing Sourcing, Employer Branding, Digital Marketing, and Employee Engagement for Hireplicity. Versed in end to end hiring, onboarding, market research, and strategizing initiatives to fill the pipeline with qualified tech talents that contribute to overall organizational growth. Currently assigned to multiple roles ranging from full-suite HR to Marketing and Digital Strategizing. As the HR Director, my responsibilities include 1) Compliance to Labor Laws 2) Learning and Development 3) Employee Engagement 4) Benefits Strategizing and Implementation 5) Regular HR Processes and Programs Audit 6) Business Process Improvements Simultaneously, I'm heading the company's Business Strategizing efforts which include: 1) Strategizing, Planning, and Creating the company's overall business plan which includes 7 varied but interrelated business units 2) Marketing Efforts 3) Business Development Efforts 4) Digital Strategizing including Content Writing, SEO Audit & Execution, UI/UX Planning, Social Media Efforts Currently learning web development with these technologies: HTML5, CSS3, Jquery/JavaScript, Python, & PHP. On top of my current job, I also have experience in content writing and technical writing which are SEO optimized with offshore clients from the US through Upwork. I'm always interested in taking up challenges especially those that I have limited knowledge and experience in. Being a novice excites me because I get to learn a lot of new things. I've always tried to instill in myself a growth mindset to help me navigate the new career world where deep generalists are going to be needed. Experience HR Director Hireplicity, Inc. Oct 2016 - Present (4 years 4 months +) RECRUITMENT * Oversees the whole recruitment process Rey Michael Vergara - page 1 * Evaluate and Identify AFIs in the recruitment process to streamline and increase efficiency in sourcing to hiring * Coordinates with different stakeholders in creating and modifying of processes to suit needs * Plans, Proposes, and Implements the recruitment process and making sure effectiveness and efficiency is tracked * Source for and interview applicants for IT-related applicants * Facilitation and administration of technical exams and technical interviews * Plans and Implements sourcing and branding strategies * Organizes internal and external promotions to advertise the employer brand * Revamps various recruitment/sourcing programs to make sure it is in line with the brand and it hits the objective * Partners with different vendors which can help improve brand visibility and recognition EMPLOYEE RELATIONS * Create and update company policies * Ensure programs and policies comply with labor law standards * Administer notices and warnings to employees who have committed violations EMPLOYEE ENGAGEMENT * Plans and implements company-wide engagement activities * Come up with annual budget plan for engagement activities and strategically allocate it where effective * Tracks effectivity of engagement initiatives and identify programs to Start/Stop/Continue * Gather regular feedback to adjust engagement initiatives along the way PERFORMANCE MANAGEMENT * Started company-wide performance management which resulted to clearer and more efficient process of identifying and measuring OKRs, performance issues, and action plans * Oversees the whole process making sure that it gets executed consistently * Help employees identify their growth outlook plans and help coordinate with appropriate mentors to achieve them Business Development Lead Hireplicity, Inc. Jan 2020 - Present (1 year 1 month +) BUSINESS DEVELOPMENT -Identifying new sales lead - Pitching services to potential clients - Maintains fruitful relationships with existing clients - Researching organizations and individuals online to identify new leads and markets - Contacting potential clients via email - Planning and overseeing digital marketing initiatives - Developing sales goals for the team and ensuring they are met - Training and coaching members to develop their skills DIGITAL MARKETING - Initiated and executed the company's digital marketing initiatives which included a) Improving and optimizing the website, b) UI/UX Design, c) SEO Optimization, d) Content Marketing, e) Email Marketing, f) Analytics - UI/UX design using AdobeXD, Fireblade, Web Export, Indesign Rey Michael Vergara - page 2 - Conducted User research to further optimize the user experience - Established design processes to ensure that digital marketing efforts and user centered Proprietor Rib Eat Apart Grill & Diner Jun 2018 - Present (2 years 8 months +) Rib Eat Apart Diner & Grill is a small, hole-in-the-wall restaurant offering BBQ'd Ribs and Unlimited Flavored Chicken Wings. Rib Eat Apart seats a maximum of 20 diners at a time and is looking to add more in the following weeks. We are situated in Lapu-Lapu City, a small town in Cebu, Philippines. We chose this location as there are not many diner-type restaurants in the area amid the booming real estate industry. I felt it's a ripe location to put up a small diner and cater the millenial taste buds. As Proprietor, I am in charge of: - overseeing the whole restaurant operations including: 1) Purchasing 2) Inventory 3) Accounting 4) Sales & Marketing 5) New Product Development - I also oversee that recipes are followed as per standard and consistently ensures safety and sanitation - In charge of human resource management - training, payroll administration, and recruitment - Financial forecasting, reporting, and transactions - Order taking, Cashiering, and sometimes, Cooking Freelance Writer Upwork Jan 2015 - Jan 2017 (2 years 1 month) * Blog writing * Article Writing * Ghost Writing * SEO * Research Writing Recruitment & Business Development Consultant Confidential Feb 2016 - 2017 (1 year 11 months) Recruitment Manager * Overseeing a team of Recruitment Specialists * Maintenance of database relevant to better track and adjust recruitment initiatives * Identify and tap traditional and non-traditional sourcing channels to increase pipeline of candidates * Coordinate with partners for hiring needs and hiring processes * Process improvements, as needed * Ensures that partner requirements are met Rey Michael Vergara - page 3 * Coaching and performance evaluation Business Development Manager * Look for prospect clients as partners of the firm * Coordinate with prospect clients and set up meetings as needed * Meet up with prospect clients to discuss what the business can offer * Discuss SLAs and entice clients to partner with the firm * Ensuring that the firm has a steady list of clients Recruitment Manager Medspecialized - Dr. Catalyst Sep 2015 - Feb 2016 (6 months) + end to end recruitment for a medical software program + conceptualizing, planning, and implementing sourcing/branding initiatives to boost market awareness and foot traffic + executes new and current recruitment programs and tracks for effectivity + Cost analysis for sourcing/branding initiatives + works with a team of recruiters to ensure goals are achieved + works with stakeholders for workforce planning and process improvements + Coordinates and collaborates with Marketing for Employer Branding + initiates process improvements to streamline workflow + sending of reports which are relevant to goals to Recruitment team and other stakeholders Recruitment Specialist ResultsCX Apr 2013 - May 2015 (2 years 2 months) * End to end recruitment (Test Administration to Job offer) * Assesses and evaluates language skills for job fit * Ensure that hiring goal is met for agent and non-agent positions * Determines applicant qualifications by interviewing applicants; analyzing responses; comparing qualifications to job requirements. * Determines and ensures that the right profile is endorsed to respective accounts * Coordinates with Operations for final interview schedules * Coordinates with top management for ramp updates * Account Management * Maintains databases and trackers relevant to department goals * Analyzes current processes and identifies areas of improvements * Proposes improvements to current processes * Supervises team of Recruiters * Served as POC in the absence of the Recruitment Manager Recruitment Associate ResultsCX Apr 2013 - Dec 2013 (9 months) * End to end recruitment (Test administration to Job Offer) * Assesses and evaluates language skills to determine job fit * Volume hiring Rey Michael Vergara - page 4 * Attends job fairs and other sourcing activities * Transferred to Sourcing Department for 1 month to help increase foot traffic (call-out referrals, poaching, brainstorm sourcing activities) HR Staff/ISO Representative Kudo Support Inc. Apr 2012 - Mar 2013 (1 year) Recruitment: * Ensures that hiring goal is met. * Conducts interviews to screen qualified candidates to support and agent-level positions. * Analyzes current processes and identifies areas of opportunities * Proposes improvements on recruitment processes * Gathers and analyzes resumes of applicants for job fit * Test Administration * Coordinates with Operations on final interview scheduling * Coordinates with Operations on ramp plan and forecasting Employee Relations: * Coaching/Mentoring of employees who committed policy violations * Analyzes ER processes * Proposes improvement on ER processes * Significantly decreased policy violation incidents (120% decrease) * Implemented various coaching techniques * Proposed and implemented Attendance Point System and Attendance Point System Tracker Training: * Conducted Training Needs Analysis to Team Leaders * Created Leadership Training Module * Facilitated Leadership Training to Team Leaders * Facilitated Quality Management and Information Security Management training to all support positions for ISO 9001 and 27001 certification ISO Representative: * Served as the point person for ISO 9001 and 27001 Certification * Analyzes the Quality and Information Security Manual and tailor-fit processes/system * Schedules audits to different departments for process improvements in accordance with the Quality and Information Security Manuals * Coordinates with department heads to improve processes and accords it to the ISO manuals * Facilitates ISO-related trainings Education University of San Carlos Bachelor of Science, Psychology University of San Jose-Recoletos Bachelor of Laws (LL.B.), Law 2013 - 2014 Licenses & Certifications Rey Michael Vergara - page 5 UX Foundations: Information Architecture - LinkedIn UX Foundations: Content Strategy - LinkedIn Design Thinking: Understanding the Process - LinkedIn Design Thinking: Implementing the Process - LinkedIn Skills Recruiting • Human Resources • Business Development • Technical Recruiting • BPO • Performance Management • Screening • Onboarding • IT Recruitment • Interviewing Rey Michael Vergara - page 6