Retheesh R

RETHEESH.R Mob#: - E-mail Id:- Summary of Experience: Total 16 years of experience in Web/Mobile Software design, Development, Testing, Implementation and managing Business Applications on both Agile and Waterfall Model. Led the respective teams to work in a specified timeline by actively communicating with offshore, onshore teams and customers. Worked in various domains such as Retail, Ecommerce, Insurance, Healthcare, Entertainment, Supply chain and Automotive. Major roles such as Project Management, Client Negotiations / Communications, Conflict management and People Management. Experienced entire project lifecycle (SDLC) from Planning, Requirement Analysis / Gathering, Design, Development, Testing, Support and Maintenance. Also worked into Documentation, Estimation, Unit testing, Project milestones, Project release planning as well. Skills OS UNIX, Windows XP. Databases Used MySQL, Oracle PLSQL, ETL, DWH, Teradata, SSIS, SSRS, Power BI. Languages Known PHP, MYSQL, Unix Shell Scripting, WordPress, SEO, .NET, SQL, HTML5, CSS3, Java, AEM, AI, ML. Tools Used JIRA, Confluence, Kanban, Base camp, Trello, Asana, Excel, MS Project, PowerPoint, Word, Outlook, Photoshop, HPSM, SQL Developer, HPQC, Citrix, CRM. Management Skills Project Management, Team Management, PMO, Stakeholder communication and Negotiations, Risk Management, Scope Management, Schedule Management, Quality Management, Conflict Management, Procurement Management, Agile Project Management. Educational Qualification and Certification B-TECH Electronics and communication engineering (Pondicherry University - BCET 2008). Underwent 30 days of Advanced training in UNIX, Shell scripting and Oracle PLSQL. Certified Scrum Master (CSM). Certified SAFe 6.0 Agilist. DevOps AWS trained. PMP Trained with 35 PDUs. Professional Experience Role: Project Manager Company: HCL Tech Nov 30th 2021 – Jan 31st 2025 Responsibilities: Led and facilitated the successful operation of multiple Scrum teams, ensuring adherence to Agile principles and fostering continuous improvement. Conducted regular Scrum ceremonies, including Daily stand-ups, Sprint planning, Sprint demo, Sprint retrospective and Backlog refinement to promote team alignment and productivity. Partnered with Product Owners to prioritize backlogs and refine user stories, ensuring alignment with business objectives. Monitor and govern daily and weekly status reports to understand the progress of each team’s performance. Conduct weekly and bi-weekly meetings with customer for new opportunities, PO status, Risks, Issues and dependencies to making sure that customer is always happy. Successfully delivered FPP logistics POC project valued 12M with a team of 11 members, developed using the tech stacks such as Java, React, Azure and Angular frameworks. Worked on output-based project having 27 team members, generated revenue of 54M in a year. Led and manage Staff Augmentation services to supply employees to the customer place based on demands also taken care of billing, operations along with all resource and process related activities. Role: Project Manager Company: Photon Interactive Pvt Ltd Feb 2nd 2021 – Nov 18th 2021 Responsibilities: Creation of Project plan and execution of project based on available resources. Facilitate the daily scrum meeting and identify issues and co-ordinate with the team to resolve it. Communicate daily status report with the customer. Identify dependencies and risks during the project execution and callout to customer. Creation and presentation of weekly status report with the customer. Creation of project dashboard to track the project status in a day-to-day basis to make sure that the project is on track. Maintain and update day by day sheet for the task status tracking purposes. Seeking help from BA, QA and Architect to find solution for a difficult situation. Keep a track of defects count and work towards till the closure of defects during the sprint. Identify customer priority of the tickets in support track, and close the tickets based on priorities. Role: Project Manager Company: Accubits Pvt Ltd Jul 14th 2020 - Jan 29th 2021 Responsibilities: Understanding the core functionalities of existing application and gather new requirements from the client. Creation of different tasks and assign it to the team members based on their capabilities. Identify and connect with different vendors to find the tool which is required for our business needs. Creation of timeline chart, and PowerPoint presentation for the customer. Proactively identify the risks involved in the project, and measures taken to mitigate the risks involved in the project. Facilitate and communicate with customers to understand the requirements perfectly to meet customer satisfaction. Creation of project status reports weekly and monthly status report and making sure that the project is on track. Communicate with the customer and understand their satisfaction level based on our deliverables point of view and access the customer confidence on our team. Communicate and understand client perspective also understand the priorities and work towards till the closure of issues. Role: Project Manager / Team Management Company: Doodleblue Innovations Pvt Ltd Dec 6th 2019 - Jun 28th 2020 Responsibilities: Role is to manage the project and team. Remove impediments, blockers in team’s work. Creating tickets in Asana and assign it to the Development & QA team members. Understanding the core functionalities, design expectations that the client wants. Make sure that the team understands the concepts and let them do the development and testing. And I do the final testing of design and functionalities to match the client requirements. Give valid suggestions to higher management to understand the risk of project delivery and do the needful before it comes to an Issue. Protect team and manage the project by clearly understanding the client perspective to do the needful based on the priority. Prepare and send weekly status reports to the Client & Management team. Check the functionality and UI design part to make sure it’s good to go for a DEMO with stakeholders. Getting feedback from the client and reporting it to the Asana tool and complete the tasks based on client needs. Release and Demo plan will be done based on the team’s capacity by actively understanding the team’s capability to commit to the customer. Role: IT Project Manager Company: Webzer Solutions Feb 20th 2013 - Nov 11th 2019 Responsibilities: Worked in entire SDLC with different Stakeholders, Business Partners, Subject Matter Experts, and IT partners. Analyze the client’s business requirements and processes through technical documentation and Workflow creation. After Technical documentation arrange a meeting with the team members to have tech and non-technical discussions to understand the feasibility of achieving those functionalities. Create the project plan of actions by estimate the time and effort of project modules. Create design mockup, wireframes and design references for client approval. Liaise between Team and stakeholders to ensure a mutual understanding of processes and application development requests have been taken care of on time. Proactively evaluate and execute needful activities by foreseeing risks related to requirements, implementation, testing processes, and project communications. Making sure that we always meet the project deadlines and quality delivery of service/products on time - that’s the key to make the clients happy and successful of the project. Coordination of different meetings with the team, management, and clients. Create different types of matrices to the top management to showcase the team's achievements, KPI and client satisfaction levels. Some of the major areas that covered in scrum are Daily Scrum Meeting, Sprint planning, Sprint review, and Sprint retrospective meetings and also make sure that all the meetings are time-boxed and follow the agile practices. Making sure that the team is progressively doing continues development, continues integration, continues testing and deployment. Facilitating and removing impediments of the development team. Create Release Plan, Burndown chart, Sprint chart, Velocity chart and Pie charts for status reporting. Working closely with the Product Owner to organize the product backlog. Make the backlog well refined during the sprint cycle for upcoming sprints and make sure that we met the definition of ready (DOR). Create capacity planning for sprint teams and always commit doable user stories during the sprint cycle. Maintain the backlog healthy condition to plan for upcoming sprints and INVEST well before the sprint meetings. Making sure that the sprint backlog is completed on time and release the increment (a potentially releasable product) which is usable. (By making sure the definition of DONE). Role: Unix Production support and Enhancement Engineer Company: UST-Global Jan 17th 2011 – Jan 25th 2013 Responsibilities: Resolve the tickets according to the priority of SLA and issue in the POS system store retail application. Develop the existing script such a way that scripts will do multiple actions in a single script execution. Identifying the issue and analyze the root cause of the issue and fix them as soon as the requirements come from the application. Documenting the Program Description Procedure (PDP) for existing issues and new issues. Knowledge transfer and technical mentoring of newcomers on architecture and the technical support system of the existing applications. Tracking Incidents/Service request to absolute the resolution, while taking up small-time enhancements to improve the ability & accuracy of production system. Worked in Development of scripts and deployed to production based on client requests. Taking care of POS payment system such as credit card, debit card issue fixes and support system document updation. Setting up small-time internal tools that improve support performance and agility in tracking various production issues. Role: Accounts Receivable Executive Company: Accentia Technologies Aug 07th 2009 – Dec 15th2011 Responsibilities: Responsible for calling different clients and collecting the required information. We are working for doctors hence we need to call the insurance companies and collect the status of the patient’s health insurance coverage status and update it into the software. Achieve high quality and delivery in collections / Accounts receivable procedure and scenario movements in the software. Providing feedback to the process manager at the end of the day. Ensuring all administrative and IT records are entered and updated correctly. Conveying the client requirements to the team in align with the process. Date:-Signature Place: