Renniel Legada

With almost 8 years of solid experience across multiple industries, Customer and Technical Support, back office Operations. I have worked as a Customer and Technical Support Representative, where I assisted clients with troubleshooting, account concerns, and service resolutions while consistently meeting performance metrics. I was later promoted to Subject Matter Expert, supporting new hires, handling escalations, and ensuring process accuracy.

I provide as well Email Management making sure that my client has a clear and streamlined access to his business updates and follow up.

Overall, my background reflects strong analytical skills, attention to detail, customer focused and clear communication.