I have over 3years of experience in customer service one of which was in the BPO industry where I did outbound/inbound and cold-calling calls. I also provide troubleshooting steps.
I was a receptionist for almost 2 years, I provide data entry, stock inventory, and email management acting managerial roles when my manager was on leave I took on some of her roles. I had to fill her shoes and manage a salon of 10 workers and over 300 clients.
So, I believe that I have the qualities of a great customer service representative.