Renee Cyprean Duval

RENÉE C. DUVAL #37 Cadogan Street Cap de ville Point Fortin - - EMPLOYMENT HISTORY & EXPERIENCE ❖ OPERATIONS OFFICER Balanced Engineering and Construction Management Limited (NiQuan GTL Project, Pointe a Pierre) January 2020- Present • Encourage attention to Health, Safety, Security and Environment in other personnel. • Provide operational support to the technical and operational teams at the Project office and at clients’ site [where applicable]. • Oversee and direct daily company administrative processes and procedures • Oversee and track BECM’s Customer Satisfaction KPI’s • Maintain a thorough inventory of all company equipment including PPE & ICT and issue them accordingly • Promote operational efficiency by analyzing and tracking costs etc. • Provide support to Operations Director in human resource activities, policies and compliance • Develop and maintain working relationships and database with suppliers and vendors for goods and services. • Assist in Business Development activities (pre-qualifications, client registrations etc) • Liaise with the Business Excellence Officer (BEO) and project team members to ensure quality control and assurance of the Document Control and internal auditing. • Maintain the company’s marketing and social media plans and be responsible for implementation, execution and performance tracking. • Oversee, collate, and manage timely submission of project-based timesheets • Assists with the updating of employee records including the talent database and employee leave records when required. • Coordination of activities associated with new starts (medicals, inductions etc) • Plan for the servicing and repair of office equipment, office drills etc as needed. • Monitor contractors performing maintenance and repair services to the office and update Management accordingly. • Ensuring positive client, supplier, stakeholder relationships • Direct & oversee the activities of the Part Time Office Custodian • Develop and implement plans to improve operational effectiveness and efficiency ❖ PROJECT OFFICE ASSISTANT DTEC Petroleum Group (Mitubushi Heavy Industries TMD Plant, La Brea) June 2019- January 2020 · Assisting Project Manager with administrative tasks · Prepare cheques · Prepare reports for supervisor · Type documents and correspondence and maintained databases and filing systems · ❖ ESTATE CONSTABLE 1| r e n e e e c y p r e a n d u v a l @ y a h o o . c o m Petroleum Company of Trinidad and Tobago (TRINMAR Operations, Point Fortin) Oct. 2017 - Nov. 2018 · Verified incoming documents and prepared Visitor Passes · Conducted precise security checks on employees' vehicles, personal items etc. · Enforced all company laws, rules and regulations · Provided courteous Customer Service to all internal and external personnel · Managed Gate Control and access to company compound. ❖ PASSENGER SERVICE AGENT Swissport Trinidad and Tobago (Caribbean Airlines International, Piarco) August 2016 - Nov. 2017 · · · · · ❖ RECEPTIONIST/ ADMINISTRATIVE ASSISTANT (Perfection Services Limited Corporate One Business) May 2015 - June 2016 · · · ❖ Conducted check-in services to outgoing passengers for Caribbean Airlines’ destinations Verified passenger documents (Passports, Visas, ESTA Documents etc.) Boarded passengers for various departing flights Performed security checks for dangerous or harmful items Interacted with Customers by providing information required or assistance when necessary. Answered and directed incoming phone calls to the company's various departments Prepared quotations for different companies Drafted letters sent emails and fax and completed photocopying tasks. CLERICAL ASSISTANT (OJT) School of Midwifery, San Fernando · · · · March 2012 – March 2014 Prepared Reports for School Principal Typed documents and correspondence and maintained databases and filing systems Completed the photocopying, scanning, faxing of documents and sending of emails Ensured the confidentiality of all documents. R.C.D. ACADEMIC QUALIFICATIONS & PROFESSIONAL CERTIFICATION ❖ Computer Literacy Programme National Energy Skills Training Microsoft Office Suite: · MS Word · MS Excel · MS Project · MS PowerPoint · MS Publisher ❖ Caribbean Advanced Proficiency Examinations Diploma (C.A.P.E.) - 2011 2| r e n e e e c y p r e a n d u v a l @ y a h o o . c o m Vessigny Secondary School · · · · · ❖ ❖ Caribbean Studies - Unit I Communications Studies - Unit I Literatures in English - Unit I & II Sociology - Unit I & II History - Unit II Caribbean Secondary Examination Council (C.S.E.C.) - 2009 Vessigny Secondary School · English A · History · Human & Social Biology · Principles of Business · Social Studies · Spanish Tendering for Contracts- Certificate National Entrepreneurship Development Company Trinidad and Tobago ❖ Digital Automation in Warehousing and Inventory Management- Certificate Trinidad And Tobago Supply Chain Solutions Co. Ltd ❖ Social Media Management- Certificate 3| r e n e e e c y p r e a n d u v a l @ y a h o o . c o m R.C.D. MEMBER OGANIZATIONS & PERSONAL INTERESTS ❖ Club President - Point Fortin Rotaract Club ❖ Executive Board Member - Vessigny Open Bible Church ❖ Beginner Spanish speaker ❖ Hiking, Baking, Reading Auto Biographies, Socializing REFERENCES Mrs. Melissa Baggy-Phillip Senior Operations Officer #3 San Martin Villas, 89G Diego Martin Road, Diego Martin - Mr. Alfred Talamayan Mendiola Deputy General Manager Bonne Aventure, Gasparillo - - Mr. Floyd Lawrence Former Security Operations Supervisor #78 Rambin Crescent, Point D’or La Brea - R.C.D. 4| r e n e e e c y p r e a n d u v a l @ y a h o o . c o m

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