SOCIAL MEDIA MANAGER/
VIRTUAL ASSISTANT
Renalyn
Laig
2016 - Present
JLL
2014 - 2015
QBE
2013 - 2014
QBE
Education
--renalynlaig.mystrikingly.com
202 San Felipe, Padre
Garcia , Batangas 4224
I can help your business achieve your goals on
time with my 10+ years of experience in the
BPO industry as Customer Support, QA and
Escalations Officer.
Summary
Work
Experience
Contact
2003 - 2007
Lipa City Public
College
2022
Escalations Officer
Review VaLex residential jobs and coordinate
with colleagues and clients to ensure that a
report is updated before milestone deadline.
Quality Assurance Analyst
Conduct quality audits on transactions done
during data processing.
·Participate in evaluating the efficiency and
effectiveness of Operations.
Customer Support Officer
Communicate with underwriters and brokers
for missing documents and information to
process an insurance policy.
Bachelor of Secondary Education
Consistent Dean's Lister
Social Media Management
DICT - DigitaljobPH
Skills
Tools and Software
Trello
Canva
Clockify
Google and MS Office Applications
