Rena Darko

RENA DARKO PROFILE STATEMENT Marital Status: Married A diligent person, aiming to leverage academic experience within the field of work. I am an enthusiastic, reliable, responsible, self-motivated and hardworking person. I am a mature team player and adaptable to challenging situations. I can work with a team as well as use my own initiative. Nationality: Ghanaian WORK EXPERIENCE Telephone number:- BRANCH PROCESSING OFFICER – June, 2024 till date Email:- ABSA GH – Koforidua Workplace Banking PERSONAL DETAILS Date of Birth: 21/07/1998 Postal address: P.O.Box Fw 48, Effiduase – E/R. SKILLS Computer and Microsoft Office Skills Organizational and Planning Skills Communication and Analyzing skills • • • • • • Time Management and Detail-Oriented Handling incoming and outgoing emails, phone calls, and correspondence. Entering, updating, organizing and maintaining both physical and digital files, and data ensuring efficient retrieval. Resolving issues and handling customer complaints. Delivering information on products and services to customers. Acting as the main point of contact in the absence of Assurance Manager. Scrutinizing and processing account opening and loan applications as well as drafts (checks) according to the set procedures. EDUCATION ACTING ASSURRANCE MANAGER – October, 2024 – November, 2024. University of Ghana - ABSA BANK GHANA LTD – Koforidua Workplace Banking BSc Family and Consumer Sciences Food and Clothing option Ghana Senior High School - • • • • Science Ensuring the implementation of quality assurance policies and procedures. Conducting fraud checks on documentations. Ensuring the availability of stationaries to enhance work. Keeping colleagues abreast of relevant and current regulations to maintain compliance. SALES REPRESENTATIVE – September, 2021 – May, 2024. LANGUAGES English - Fluent Twi - Fluent Chinese (Mandarin)- Basic ADDITIONAL ACTIVITIES Treasurer – Family and Consumer Sciences Students’ Association - Member – Akuafo Hall Publicity Committee - HOBBIES Reading Writing ECHANBUY SALES AND LOGISTICS COMPANY – Pantang, Accra • • • • • Sent and responded to mails from customers (enquiries). Identified potential customers and leads through cold calling, networking and referrals. Conducted sales presentations to effectively showcase products or services. Negotiated contracts, pricing and terms of sale. Worked collaboratively with other teams such as marketing and product management REFERENCES Edward Ofori Amoah Richard Ampofo Assurance Manager Chief Inspector ABSA Koforidua Workplace Banking Ghana Police Service-- Listening to Music Internal Only