Rena Darko

I am an enthusiastic, reliable, responsible, self-motivated and hardworking

person. I am a mature team player and adaptable to challenging situations. I can

work with a team as well as use my own initiative. I am a self-starter, highly motivated, and excel at handling customer inquiries, policy changes and resolving conflicts quickly. I am also deeply familiar with several proprietary computer software systems such as CRM systems and adapt quickly to new programs. In my current position as an administrative assistant, with customer service among my job description, I maintain an exceedingly functional work environment while delivering exceptional customer service for ABSA Bank Ghana Ltd. I have a knack for problem-solving and work well independently and with little oversight. I respond to requests from colleagues and clients in a timely manner, and I am skillful at prioritizing multiple projects.

I have a knack for maintaining up to date knowledge of services, procedures and regulations to ensure accurate and effective service.