REMLE PATANI
EXPERIENCED CUSTOMER SUPPORT SPECIALIST | EXPERT IN
CUSTOMER SERVICE, ADMIN TASK, BACK-OFFICE OPERATIONS,
DIGITAL MARKETING, DATA ENTRY
PROFILE
CONTACT
--Blk 12 Lot 30 Mangga st.
C.C.C
With over 3 years and 1 months as customer service representative, I
excel in LIVEchats, outbound-calls, emails, fax, and mostly back-office task.
I've been with major accounts like T-Mobile, Verizon, Mileage, and
Humana. Certified in Digital Marketing, Social Media Marketing,
Administrative task, and Data Entry,
WORK EXPERIENCE
Alorica
Customer Support Representative
FEB 2021 - JAN 2022
https://remlepatani.carrd.co/
SKILLS
Assisting customers with their mobile phones and account inquiries.
Helping customers to process their account payments and bill.
Assisting customers with their technical concerns, and performing
troubleshooting steps.
Back Office Operations
Teamwork
Time Management
Customer Service
Effective Communication
Everise
Customer Support Representative
Nov 2022 - March 29, 2024
Managing emails and faxes related to customer medical necessities,
along with making outbound calls to doctors for inquiries and
confirmations.
Critical Thinking
Digital Marketing
EDUCATION
LANGUAGES
English
Filipino
REFERENCE
Cristine Joy Cabasag
Virtual Assistance / Secretary
Phone: -
Email :-
Camarin Highschool (Graduate)
Highschool
(2012 - 2016)
St. Claire College of Caloocan (Graduate)
Senior Highschool | Information and
Communications Technology (ICT)
(2016 - 2018)
Access Computer College (Associates Degree)
College | Bachelor of Information and
Technology (BSIT)
(2019 - 2021)
