Remle Patani

I'm Remle Patani, 26 years old from Philippines. I'm a skilled customer support specialist with experience across telecommunications, healthcare, and travel industries. I excel in managing chats, calls, and emails, delivering exceptional service and ensuring client satisfaction. I offer:

• Skilled Communicator: Delivered high-quality support via calls, chats, emails, and faxes, leveraging bilingual proficiency in English and Filipino for diverse clientele.

• Adaptable Across Industries: Successfully supported diverse sectors, including telecommunications, healthcare, and airline services, showcasing flexibility and commitment to excellence.

• Versatile Professional: Proven ability in administrative tasks, back-office operations, and data entry with precision and attention to detail.

• Expertise in Customer Service: Managed major accounts like Verizon, T-Mobile, and Mileage Airline International, providing exceptional support for inquiries, plans, billing, refunds, and technical issues.

• Healthcare Expertise: Processed emails and faxed forms for Humana, ensuring accuracy in medication dosages, branded vs. generic medicine, and equipment details for clients, doctors, and hospitals.

• Digital Marketing Proficiency (Entry Level): Simple knowledge in SEO, social media marketing, and CRM tools to drive customer engagement and satisfaction.