Dedicated Customer Service and Technical Support Representative with extensive experience in customer support, sales, and billing. Proven ability to resolve customer concerns efficiently, ensuring high satisfaction and loyalty. Adept at handling technical troubleshooting, managing high-pressure situations, and delivering clear and concise solutions to customers. Skilled in problem-solving, conflict resolution, and maintaining professionalism in challenging interactions. Strong communication abilities with a track record of turning customer complaints into positive experiences, contributing to business success.