Hi everyone! Just call me Gio. With my 7 years of extensive working experience as a Customer Service Representative in the BPO industry, my skills have sharpened me to be more equipped to deal with different customer's queries. My ultimate goal is to provide an exceptionally high level of customer service experience.
In my 7 years in the BPO industry, it's about time to step up and given a chance to be part of the support team as a Subject Matter Expert (SME). The role focuses on improving colleague's KPIs, conducting coaching and huddle sessions as well as helping the company to streamline processes. This opportunity gives me more confidence and skill in the field that I'm in.
I’m a highly skilled and all-around Virtual Assistant specializing in E-commerce Product Listing and Product Research, Web Scraping/Data scraping, Internet Research.
Once you will hire me, you can have a top-notch, dependable, passionate, professional, time-efficient, and highly motivated CSR-VA and Data Entry Specialist.