Rejoi May Waban Cepe

VIRTUAL ASSISTANT Mediathrive - Zugopet: September 2017 Virtual Assistant-executing multiple administrative tasks including invoicing, mailers, corporate letters, outreach marketing, data entry, and updating databases. Work independently meeting quick turn-around times and deadlines. Proficient computer skills including uploading the completed copy to a website, invoice, and collecting accounts receivable. (utilizing Microsoft Word, Excel, PowerPoint) Managed and Updated Social Media Accounts. Managed a team virtually using, Skype, phone, and email correspondence. Researched information from the web used to create documents and reports for clients. Managed several email accounts daily, ensuring excellent customer care for our clients. Trained new associates. Wrote Blogs, emails, articles, and manuals keeping the client's company culture in mind. Handled Social Media Accounts: Instagram and Facebook Group FREELANCE ARTICLE WRITER Hire Trades – Online Magazine Australia | May 2017 Writing daily articles. Keeping up on current information in home improvement designs and procedures. Editing articles Meeting deadlines Working with online blogging software (WordPress). Conducted extensive research on the Internet to help with providing factual statistics in the articles/blogs. FREELANCE VIRTUAL ASSISTANT- PRESENT Data Entry Graphics Designing Editing articles Audio & Video Transcription Working with online blogging software (WordPress). Managing various Social Media Sites of Multiple Clients Research Virtual Assistant-executing multiple administrative tasks including invoicing, mailers, corporate letters, outreach marketing, data entry, and updating databases. Work independently meeting quick turn-around times and deadlines. Proficient computer skills including uploading the completed copy to a website, invoice, and collecting accounts receivable. (utilizing Microsoft Word, Excel, PowerPoint) Managed and Updated Social Media Accounts. Managed a team virtually using, Skype, phone, and email correspondence. Researched information from the web used to create documents and reports for clients. REJOI MAY WABAN-CEPE General Virtual Assistant Customer Service Representative Freelancer ABOUT CONTACT---om Rejoi May is an individual that is highly motivated and driven, with a strong desire to excel. Has a personal passion for continuous learning and personal growth in keeping up-to-date with constantly evolving technologies in online social networking and the world wide web. Work closely with clients to create innovative, effective campaigns and to ensure all deadlines are being met with excellent attention to detail attitude. Blk 5 Lot 11 Soutpoint CORE COMPETENCIES Subdivision Upper Palalan, Lumbia CDOC EDUCATION BACHELOR OF SCIENCE: PSYCHOLOGY Xavier (Ateneo de Cagayan) Email Management Office/Administration task Real-time Engagement Quality Control Personal Assistant Data Entry Social Media Moderation Excel Email/Phone Support FBA Product Researcher Response Monitoring Social Media Marketing Research Customer Service Representative University EXPERIENCE Cagayan de Oro City COMPUTER SKILLS REVIEWER - LO - CHERRYDQ PROJECT REMOTASKS - April 2022 Canva Adobe Photoshop Microsoft Office WordPress Excell 2D project annotation The task includes both finding products on Amazon’s website using the data and product attributes available from the task and the other website and examining the data present on the Competitor URL for its quality. Asked to look ONLY at a specific Amazon Domain (e.g., Amazon India) and it will Slack be provided at the very top of every task. There are several other required fields Trello to fill out whether or not the product is found on Amazon and if observed there SOCIAL www.facebook.com/rejoi @rejmawab are any data quality issues when comparing findings from Amazon and the Competitor’s URL. CUSTOMER SERVICE REPRESENTATIVE - T MOBILE ACCOUNT Teleperformance - January 15 2019 to September 21, 2021 Focus on Customer Concern Resolution providing Un-carrier moves, adding human touch in every interaction, instead of @RejoiW automated voiceovers. Sales and administration task Inbound and outbound call assistance KPI monitoring and target attainment