Rejane Mae Gubalane

Hello ! I am a dedicated and friendly customer service representative with 7 years of experience in resolving customer issues and providing exceptional service. I understand the importance of thoroughness and communication in ensuring order accuracy and customer satisfaction. I am also empathetic, keen to detail, and very organized. I am eager to join a dynamic team where I can enhance customer satisfaction and loyalty through prompt and courteous assistance. I am also familiar with different customer service tools and I have already handled difficult customers with calmness and professionalism. Over the past 7 years, I've gained valuable experience in interacting with a diverse range of customers, and I quickly learned the importance of active listening and empathy. I believe that understanding the unique needs and concerns of each customer is key to delivering top-notch service.

Oh and I love singing, reading and watching movies! I'm an extrovert so I love socializing with people.