Reeshon Capidlac

With a degree and extensive experience in BPO, I've adeptly managed high-volume calls, chat/email services, copywriting, book editing, and time management. Collaborations with industry giants like Pearson, McGraw-Hill, Verizon, Straighttalk, and Earnin involved handling intricate, fast-paced projects. Proficiency in CRM tools (Gorgias, Zendesk, Zoho, Freshdesk, Hubspot, RingCentral, etc.) has enabled me to lead teams toward ambitious and time-pressured sales targets and projects while prioritizing client satisfaction, retention, and brand loyalty. Punctuality and the quality of work are non-negotiable standards for me. If you value these attributes, let's connect and together drive superior outcomes!