Rediet Chote

I have nearly two years of experience working as a Customer Service Representative, providing support through phone, live chat, and email. My role involved responding to customer inquiries, resolving complaints, processing requests, and ensuring a positive customer experience.

I handled high volumes of customer interactions while maintaining professionalism, patience, and clear communication. I was responsible for understanding customer needs, finding effective solutions, and documenting all interactions accurately using customer management systems.

Through this experience, I developed strong communication skills, problem-solving abilities, and customer empathy, allowing me to build trust with customers and support company goals efficiently