REDA NANET
FELIX
OBJECTIVE
BANGKO KABAYAN (A Private
SKILLS
Microsoft Office
Customer Service
OpenOffice Products
Graphic Design
Photo Editing
Video Editing
Fast-Learner
Adaptability
Creativity
Organization
Multitasking
Teamwork
GET IN TOUCH
Balayan, Batangas
4213, Philippines
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EDUCATION
Batangas State University - ARASOF Nasugbu Campus
Bachelor of Science in Information Management
2000 - 2004
Nasugbu, Batangas
4231, Philippines
Development Bank), Inc.
2005 - 2021
WORK EXPERIENCE
A persistent, detail-oriented and diligent individual who
gained 15 years of professional experience in providing
customer service in banking industry. Confident in ability
to generate new interest in position involving technical
and customer service. With passion to teach, organized,
designing and very much eager to learn and expound my
knowledge and skills.
Batangas, Philippines
Leadership and Management Training Program
Graduate (2017)
Senior Teller
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Vault and all accountable forms custodian. In-charge cash
transfer and requisitions of the tellers.
Prepares cash, checks and journal vouchers.
In-charge in checking account and fixed deposits accounts.
Reliever of Tellers and Customer Relations Assistant.
Oversees the training of new tellers.
Branch Operations Specialist
Relieves staff/s who are on one day or on prolonged
leave.
Trains newly hired employee.
Prepares day to day transaction’s reports.
Make necessary observations and reports for the
assigned branches.
CONCENTRIX CVG Philippines, Inc.
July 2022 –APRIL- Ayala Avenue San Lorenzo, Makati City
1229 National Capital Region (Manila)
Philippines
Customer Service, Advisor I (Fraud Analyst)
Review, investigate and give risk assessments on
customer accounts for prevention and detection of
possible fraud.
Assists in client’s queries about deposits through inbound
call
Interact with other fraud departments
Give resolutions on reviewed item.
Provide monitoring and reporting on financial crime
Analyze data to identify fruadulent or suspicious activities
within an organozation.
Coordinates and support the team for each goals.
