Rechie Canonigo

I am an experienced Shopify Store Developer / VA / Manager and Customer Support Expert. My passion for the Customer Service industry can be traced back to my pre-professional days. I finished a vocational course in Computer and Mobile Phone repair and then a Bachelor of Science in Computer Engineering. This gives me the opportunity to face different people every single day and solving their technical issues. I continue this passion by working as a Customer Service and Technical Support in the call center industry for about 7 years

I worked for several American and Canadian companies such as Sirius XM, AT&T, Time Warner Cable, Hewlett Packard, Google, and Shopify. I'm fluent in English and really good at talking to people, I think this is the reason why I am very successful as a representative. I was fortunate enough to work for Shopify as Guru and this opens a lot of doors for me. I have interest in building websites during my college years but I find it very challenging by that time. I don't have my own computer and it was just pure theory. Shopify taught me a lot of things and later on makes me a living.

I started working as a freelance Shopify Store Email Support in early 2017. I got promoted as manager and started doing tasks that let me use my full potential and even learn things I haven't tried before. By that same year, I started building an online store from scratch for startup clients. I was fortunate enough to work for numerous clients from start-up entrepreneurs to medium size business the past year. I am excited to help you get your business started.

I have a dedicated work area which provides me the tools and resource I need to work efficiently. I have a backup laptop, power, and internet provider. I use Fiber connection for high-speed and lag-free internet, which is very helpful for Skype video call meetings.

Tools:

• Shopify, CommerceHQ, Oberlo, MailChimp, Klaviyo, Loox, Trello, Asana, Microsoft To-Do, Hootsuite, Zendesk, Helpscout, Gmail, Google Suite, Microsoft Office Tools, OneDrive, DropBox, Box, Microsoft Teams, Slack, Skype, WhatsApp, Telegram, EH Product Finder, Keyword Everywhere, Google Ads, Facebook Ads, Canva, Pixabay, Clockify, Hubstaff