REBECCA THOMAS MAPC, LPCC, NCC, PHR
Kentucky, USA--● linkedin.com/in/rebeccabeckithomas
EXECUTIVE SUMMARY
A passionate and results-driven HR Professional with experience gained in developing and executing policies and procedures to align objectives of the organization to the People agenda. Fostering a positive work environment while improving employees’ performance to reach their furthest potential, collaboration and trust. Proactive business partner to senior leadership, highly skilled in communication, utilizing authenticity and relationships, trust and respect with a proven ability to drive workforce transformation.
Possesses a thorough understanding of attracting, developing and retaining employees for the benefit of both the employees as individuals and the organization as a whole. Demonstrable track record of handling confidential and emotional issues, applying exceptional judgement and critical thinking as a coach and counsellor. Resourceful and adaptable with the ability to generate optimal results, a positive work ethic, discipline, energy and desire to continually build on success.
CORE COMPETENCIES
Possesses excellent strategy development to achieve objectives
Exceptionally focused on balancing demands and resources aspirations
Confident to take initiatives to plan and implement policies and procedures
Excellent organizational, multitasking and time management skills
Proven compilation of analytical data and report writing
Strong budgetary control and forecasting
Highly skilled in empowering, training and optimizing staff for succession
Proven expertise in ensuring adherence to all statutory regulations
CAREER ACHIEVEMENTS
Hope Hill Youth Services
Successfully undertook and implemented two major fundraisers, overseeing the marketing for these events, resulting in a 20% rise in funds than the previous year, increasing social media presence by showcasing creative activities and storytelling as well as being active within the community
Successfully recruited experienced therapists and case managers
Developed and implemented procedures to provide compliance with regulations which reduced citations from 25 to 2 at last inspection
By addressing the high cost of phones, IT through exposing inefficiencies and double billing by the provider saved $3k per month as well as a credit of $4k on the account
Developed a training program for all new staff/positions which resulted in an increase in staff retention from 60% to 80%
EMPLOYMENT HISTORY
Hope Hill Youth Service, Mt. Sterling, KY Oct 2016 to Feb 2020
Chief Operating Officer (May 2019 to Feb 2020)
Key Responsibilities:
Successfully oversaw a 40-person operation team for Therapeutic Foster Care, Independent Living, and Intensive in Home Programs
Effectively controlled financial budgeting, variance analysis and reporting for three major programs in four offices
Proficiently developed and utilized program performance metrics to achieve outcomes
Assisted in event planning and fundraising activities that raised over 100K which enabled the organization to provide extra services to families
Sought approval for HR plans/activities which included the selection of directors or other high-level staff, establishment or organization of major departments
Monitored compliance to ensure all Federal and State Regulations were met and received only two citations at last audit
Consistently recruited and hired suitable applicants for available positions
Implemented corrective action plans to solve organizational or departmental problems
Acted as liaison between organizations, shareholders, and outside organizations in order to build community engagement and positive relationships
Developed successful promotional campaigns which increased the number of new foster homes for the agency
Wrote and implemented a grant to establish an Intensive in Home Program
Director of Community Based Programs (Oct 2016 to May 2019)
Key Responsibilities:
Successfully oversaw 5-person operation team for TFC and Independent Living Program
Effectively monitored, licensed, and conducted home studies for new foster parents and recertification for all foster homes
Recruited new foster families ensuring safe and caring homes for foster children
Developed and monitored program budgets to maximize resources
Successfully grew TFC program by 160%, opening three new offices
Monitored for compliance and risk management
Pathways Inc., Mt. Sterling, KY Feb 2010 to Oct 2016
Therapist (Apr 2014 to Oct 2016)
Key Responsibilities:
Completed and maintained accurate records or reports regarding the patients' histories and progress, services provided, or other required information
Counselled clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making life changes
Developed client treatment plans based on research, clinical experience, and client histories
Counselled family members to assist them in understanding, dealing with, and supporting clients or patients
Case Manager (Feb 2010 to Apr 2014)
Key Responsibilities:
Intervened as an advocate for clients or patients to resolve emergency problems in crisis situations
Coordinated activities with courts, probation officers, community services, or other post-treatment agencies
Counselled family members to assist them in understanding, dealing with, and supporting clients or patients
Successfully linked families to resources as needed
EDUCATION
2021: University of The Cumberlands, Williamsburg, KY
MBA Business Health Care Candidate
2014: University of The Cumberlands, Williamsburg, KY
Master Clinical Counselling
2014: Morehead State University, Morehead, KY
B.A. Social Work
CERTIFICATIONS
2020: Professional Human Resources Certificate (HCR)
TRAINING
Motivational Interviewing; CBT; Reality Therapy; Child Development; Various leadership and marketing courses