Rebecca Omwoma

I have seven years online experience supporting customers via live chat and e-mail. My roles included responding to a variety of technical and non-technical issues customers are having with placing, tracking, returning order and product use. Part of my roles has also been order processing for drop shipping. I also performed miscellaneous job-related duties as assigned including data entry and web research.I have excellent written and verbal communication skills in the English language. I have the ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues. I have outstanding customer service skills and a dedication to the customer service experience and dependable to be at work during assigned shifts and to complete work as expected.