Rebecca Esteban Villaverde

ABOUT ME I am a hardworking professional virtual assistant. Quick learner that seeks additional responsibilities to reach personal and professional growth. I am business oriented and innovative that have deep understanding on what can improve services and business needs. I am passionate about helping businesses succeed online. EDUCATION S.Y- ASSOCIATE IN COMPUTER TECHNOLOGY CARTHEL SCIENCE EDUCATIONAL FOUDATION, INC EXPERIENCES- Customer Service Optimizer Rebecca Villaverde Proferssional Virtual Assistant FREELANCE - Assessing client reporting and analytic needs and creating solutions and approaches to address those needs. - Communicate, construct, and monitor key performance indicators (KPIs) to track the progress and effectiveness of - transformation and optimization within customer companies. - Concurrently and strategically manage several demands - CS Manager | Process Improvement NANO HEARINGAIDS TECH OPCO LLC I am responsible in managing and tracking contractor’s attendance and schedule, payroll computation and tracking, create reports and mainly an overall support for operations and audit team. I scrape and analyze data, I also specialized in making dashboards and reports making it easy to read and understand to speed up decision making. --https://www.linkedin.com/in /rebecca-v-298bb1225/ EXPERTISES Process Improvement Data Entry and Email Marketing Quality Assurance Social Media Management Sales and Customer Service PERSONAL SKILLS Analytical and Critical Problem solving Leadership