With one year of experience in home based customer service, i have developed strong skills in communication, problem solving and empathy . I'm skilled at providing clear concise responses via email and chat, ensuring that customer feel heard ang valued. My ability to manage multiple inquiries simultaneously and my attention ro detail help me resolve issues efficiently. I am also proficient with customers service software, ensuring smooth case management. Through active listening and a calm patient approach, I deliver timely and effective solutions to customer concerns, ensuring satisfaction in every interaction