Razel S. Cortez

RAZEL S. CORTEZ Sitio Bacuit, Baranggay Tibag, Tarlac City Objective:​ To enhance my abilities, learn new skills and develop my personality towards global competitiveness. PERSONAL INFORMATION Birthday​: April 27, 1997 Age:​ 23 y/o Gender:​ Male Religion:​ Catholic Height:​ 165 cm Weight:​ 60 kgs Civil Status​: Single Mobile Number​:- Email​:-EDUCATION Elementary: ​Bacuit Elementary School 2006 -2007 High School: ​Amucao High School 2011 -2012 College: ​United School of Science and Technology (USST) 2012 – 2017 Course: Bachelor of Secondary in Education EMPLOYMENT April 7, 2017 – Current Sr. Specialist (Email and Chat) Description: Customer Care Clark Pampanga August 1, 2016 – January 6, 2017 Chat Support Representative/ Voice associate Description: Billing Support, Technical Support and Customer Care (Voice and Chat) UP Ayala Technohub, Convergys Philippines February 22, 2016 – June 18,2016 Chat Support Representative (With Voice LOB depending on business needs) Description: Sales chat associate (Voice and Chat) Afni Philippines Inc. Qualification Summary: · Ability to work in diverse teams and to communicate well with others. · Ability to maintain confidentiality at all times. · Experience in using the library and internet to locate and retrieve valuable information for both academic and community service projects. · Ability to write clear, comprehensive and grammatically correct documents. · Ability to handle multiple tasks · Ability to adhere to organizational policies and procedures Computer skills Sound Knowledge of Microsoft Applications and know how to use Word and Internet Applications. I certify that the above information are true and correct to the best of my knowledge and belief. Razel S. Cortez Applicant’s Signature​