Razean Mee B. Jordan

Customer Service Representative with 7 years of experience in telephone customer service, including sales, tech support, and customer care. Familiar with major customer service software, conflict resolution, and possess a positive attitude. 

• Handle Comcast West 3p and Central customer with duties including signing up new customers, relevant product information, and adding new services.

• Handle Credit Collection, School Enrollment, Atty. Assistant, Screening Customers for a Medical Trial for multiple diseases.

• Memorize entire line of company products and services.

• Handle 400+ calls daily

• Reached 90% of customer transfer rate, higher than required.

• Set appointment for clients that are interested in buying cars.

• Cold Calling

• Sending Emails and SMS to new and Current leads.

• Handle no less than 100 calls per day.