Contact-
www.linkedin.com/in/raymundjames-pancubila-a5a1b91b4
(LinkedIn)
Raymund James Pancubila
Activation Specialist at Alpha Wing
San Jose del Monte
Summary
Top Skills
Experienced Specialist with a demonstrated history of working in the
Project Management
telecommunications industry. Skilled in Communication, Marketing,
Project Management, Strategy, and Research. Strong professional
with a Ministerial focused in Theology/Theological Studies from Door
of Faith Bible School.
Research
Marketing
Experience
Wing
Activation Specialist
February 2020 - Present (8 months)
United States
Activating Subscription
TeleTech Philippines
Technical Support ( Gaming Peripherals )
September 2018 - September 2019 (1 year 1 month)
Philippines
My role as a Logitech Technical Support for Gaming is to help American
and Canadian consumers is to how to use their gaming devices such as
Headset, Mice, Keyboards and Speakers. We process replacement to every
gaming device we considered as defective. This department is a dedicated
department for gaming peripherals only. To become part of it, one should have
an outstanding performance every month.
SNP International
Sales Account Manager
June 2017 - January 2018 (8 months)
Philippines
My role as an account manager in this company is to close a $12,000 USD
sale per week. To micro manage each client’s trading account for the company
and clients financial growth. As one of the Account Manager, I help my clients
to decide on which the best to invest their money, by giving them Technical
Page 1 of 2
and Fundamental analysis report base from what the current movement of the
market is.
Handy Tinklabs
Sales Account Executive
January 2017 - June 2017 (6 months)
Philippines
My role is to list down all prospected hotels, to close a 1 to 2 years of contract.
This job company offers a mobile device to each of the hotel rooms who will
accept our offer as their added amenity for their guests. This mobile phone we
offer will stand like their guests’ personal concierge. It functions with unlimited
internet, unlimited calls local and to selected countries, depends on the hotel’s
location.
Telstra
CSR Complaints Manager
February 2016 - January 2017 (1 year)
Philippines
My role as a Complaints Manager is to handle escalated cases that Technical
Support, Billing, Retention, Customer service, sales department cannot handle
in regards with Australia’s One of the largest Internet and Telephone provider.
Convergys
Hewlett - Packard, IPD Technical Support
September 2014 - January 2016 (1 year 5 months)
Philippines
My role as Technical Support for American and Canadian HP Printer users is
help them connecting their Apple devices thru wired or wireless connection.
We also do up selling; we offer extended warranty for their printers, inks and
even printers.
Education
Door of Faith Bible School
Ministerial, Theology/Theological Studies · (2010 - 2012)
Page 2 of 2
