Raymund Espinas
$10/hr
Customer Service / Loyalty and Retention Agent / Virtual Admin Assistance
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 43 years old
- Location:
- Quezon City, Metro Manila, Philippines
- Experience:
- 8 years
Other
About
- Over 8 years of professional experience in Customer Service with different telecommunication providers in the USA, Canada and New Zealand.
- Demonstrated and shown competency and wide knowledge in client relations and customer loyalty program.
- Shown best practices in sales and up-selling
- Proficient in MS Excel, MS Word, MS Power Point and other MS Office suites.
- Proficient in Google extensions, hang outs, Gmail, Google Plus, Google docs and drive.
- Equipped and trained in phone, chat and email handling.
- Worked in a metric-driven environment and exhibited efficiency in meeting KPI's.
- Adept at multi-tasking with strong organizational, attention to detail and time management skills.
- Self-starter and quick learner and drives best practices to insure great customer experience
- Good understanding in E-Bay listing and social media marketing
Languages
