Raymart Santos

Looking for a rockstar customer service representative? Look no further!

I’m Ray. I’m a highly skilled customer service and technical support representative with a total of a 10-year of experience. I’ve worked with various companies like Amazon, Bell Canada, Sprint, Plarium, and Attentive. I’m a Customer Service Representative that brings top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. I enhance customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

🎖️ 5 years of experience in Customer Service

🎖️ 4 years of experience as a Technical Support Representative

🎖️ 1 year of experience as a Live Support Specialist in one of the fastest-growing marketing service platforms in the MarTech space

I’m highly proficient in the following CRMs/Apps/Software/Tools:

⭐️ Microsoft Office

⭐️ Google Workspace

⭐️ Zendesk

⭐️ Avaya

⭐️ Microsoft Office

⭐️ Microsoft Outlook

⭐️ Canva

⭐️ Social media sites

⭐️ Apple

⭐️ Android

⭐️ Zoom

⭐️ Slack