Rasmiyah Datumanong

Hi! I’m Rasmiyah, a dedicated and empathetic professional with a strong background in customer service, healthcare support, and education. I have over 1 year of experience providing English instruction to children and teens, and I’m currently expanding my expertise as a Healthcare Customer Service Representative (CSR) and Virtual Assistant.

What sets me apart is my ability to listen with care, solve problems efficiently, and communicate clearly—especially when working with vulnerable clients. I am currently completing my degree in Social Work, which has given me valuable hands-on experience supporting individuals in need, managing case information, and working with multidisciplinary teams. This background allows me to bring compassion and organization to any role, especially those involving patients or clients.

I’m well-versed in:

• Responding to customer inquiries via email, chat, and messaging platforms
• Managing schedules and calendars
• Handling data entry, documentation, and intake forms
• Assisting with medical admin tasks
• Using tools like Google Workspace, Microsoft Office, Canva, and spreadsheets

I also have experience with affiliate marketing, content creation, and social media outreach, which helps me assist businesses that need both admin and online growth support.

I am detail-oriented, proactive, and always ready to learn. I take pride in completing tasks efficiently while maintaining a warm, professional tone in all communications. I understand how important it is to be reliable—especially in roles that involve healthcare or client trust.

I am currently available for part-time or full-time remote work. Whether you're a busy healthcare professional, a small business owner, or a startup looking for someone who can wear many hats, I’d love to support you.

Let’s connect and see how I can help your team thrive!