Rasmia Tan

RASMIA TAN "Drawing from my diverse experience as an Account Executive, Advocate, and Business Development Representative, I have excelled as a Customer Support Specialist by combining strategic business acumen with empathetic client advocacy. I consistently deliver tailored solutions that empower small businesses and busy professionals to thrive, fostering long-term partnerships and driving customer satisfaction to new heights." Contact --Deca Homes Indangan, Davao City Education Bachelor of Science in Nursing Davao Doctor’s College- General Malvar St., Davao City 8000 Skills Customer service Excellent communication Meeting deadlines Teamwork Critical thinking Tech savvy Data entry Basic photo and video editing Organized Experience Account Executive Flatworld Solutions Oct 26,2022 - Jul 12,2023 We do cold calling leads and pre-qualify them if they do qualify on getting extra benefits. Updating information from the CRM Collaborate with the team. Advocate Concentrix Dec 11,2023 - Aug 16,2024 Answer Inbound and Outbound calls Taking orders for over the counter medications and track their orders. Customer service; inquiries, complaints, explaining the benefits they have for their current plan. Updating and documentation Collaborate with the team Business Development Representative Protected Harbor Aug 05,2024 - Nov 25,2024 Outbound Calling Viewing and sending connection on Linkedin’s Data Entry Email Automation Collaborate with the team.