Rashidah Idris

I am a highly ambitious, organized and results-oriented professional with a drive to exceed expectations. I am gifted with phenomenal interpersonal skills and the ability to work with little to no supervision. I learn every job very quickly, I possess the ability to analyse data, the ability to develop strategies and provide solutions to complex problems. I operate well in both individual and team capacities. I am always seeking to leverage skills and knowledge to contribute to team and organizational success.

• Generating sales leads.
• Handling customer complaints and providing timely appropriate solutions and alternatives.
• Providing guidance and assistance to buyers and sellers in purchasing and marketing their properties for the right price under the best term.
• Determining clients’ needs and financial abilities to propose solutions that suit them.
• Displaying and marketing properties to potential buyers.
• Performing comparative market analysis to estimate properties’ value.
• Preparing necessary paperwork (contracts, deeds, offer letters etc).
• Developing networks.
• Promoting sales through advertising and networking.
• Remaining knowledgeable about real estate markets and best practices.
• Hired, scheduled, and conducted new employee orientations.
• Prepared and maintained employment records related to events, such as hiring, termination, leaves, transfers, performances, and promotions using human resources management system software.
• Developed and implemented personnel policies and procedures and communications materials to enforce the policies and procedures which facilitated smooth operations.
• Addressed employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
• Collaborated with other department resources to provide training and growth opportunities to improve performance.
• Managed HMO subscriptions and guided employees through the process.
• Spearheaded, conducted, and documented quarterly performance reviews which helped employees identify their weaknesses and strengths and enabled them to improve significantly.
• Developed and implemented recruiting strategies to meet current and anticipated staffing needs.
• Monitored competitor trends and market shifts to maintain company relevance.
• Trained employees on company policies and strong sales techniques.
• Researched and Prospected new business opportunities for the company.
• Monitored team productivity and performance and offered constructive feedback to team members, boosting overall job performance.
• Analyzed sales reports and customer feedback to inform menu revisions and seasonal promotions.
• Curtailed embezzlement by conducting subsequent financial audits and preparing reports to illustrate findings.
• Implemented cost-reduction strategies to improve profitability.
• Developed and implemented record-keeping and accounting systems using current computer technology.
• Reviewed accounts for discrepancies to properly reconcile differences.
• Calculated and documented payroll data for processing.
• Prepared reports such as, weekly sales reports, monthly & annual income, and expenditure reports to ascertain the profits made monthly and annually.
• Provided excellent customer care to maintain and improve customer relations, strengthen loyalty, and increase product and service sales.
• Conducted performance reviews each quarter, offering praise and recommendations for improvement.
• Developed and maintained relationships with customers through continual communication.
• Investigated and resolved departmental non-conformances, reducing total non-conformance traffic.
• Promoted business via social media to generate leads and maximize brand identity.
• Tracked company inventories and ordered new products to replenish equipment levels.
• Reviewed financial statements, sales reports, and other performance data to measure productivity