Raphael Ipalibo Gogo

Raphael Ipalibo Gogo Office and Information Manager/Administrator-, -, - Summary Dedicated Office and Information Manager/Administrator, highly organized and detail-oriented with over 3 years of supporting efficient operations and streamlining administrative processes. Proven ability to manage multiple tasks and priorities while maintaining a high level of accuracy and confidentiality. Proficient in utilizing various software applications and platforms to enhance productivity and facilitate effective communication. Strong interpersonal skills with a track record of building positive relationships with staff, clients, and stakeholders. A proactive problem solver who thrives in fast-paced environments and contributes to the overall success of the organization. Professional Work Experience Head of Administration/Personal Assistant Noneldan Travels September 2021 - June 2023  Overseen daily office operations, managed office supplies, equipment, and facilities, and ensured a clean and organized workspace. Arranged and coordinated travel itineraries, accommodation, and transportation for staff members and executives, as well as planned and organized company events and meetings.  Efficiently coordinated and managed calendars, schedules, and appointments for executives and staff members, ensured effective time management and meeting coordination. Handled incoming and outgoing communications, including emails, phone calls, and written correspondence, and maintained professional and timely responses, which increased customer satisfaction by 33.7%.  Provided personal assistance and support to my Boss as needed, managed personal appointments, run errands, and handled personal tasks and also identified challenges and proposed solutions, made informed decisions, and exercised sound judgment regarding administrative issues and inquiries.  Assisted with HR-related tasks, maintained employees records, scheduled interviews, and coordinated employees on boarding and off boarding processes.  Provided administrative support to executives and teams, drafted reports, prepared presentations, conducted research, and assisted with project coordination which increased organizational profit by 20% Administrative Assistant, March 2021 - September 2021 Fortrez Business and Marketing Solutions  Scheduled and coordinated meetings which contributed to the increase of timeliness by 15%, prepared meeting agendas, took minutes, and distributed relevant materials, ensured productive and well-documented meetings.  Accurately entered and updated data in databases, spreadsheets, or other systems, ensured data integrity and confidentiality which increased accuracy by 21.5%  Maintained confidentiality of sensitive information and handled it with the utmost discretion and professionalism.  Conducted research, collected data, and prepared reports and presentations on various topics to support decision-making and enhance organizational efficiency.  Prioritized and managed multiple tasks and deadlines effectively, ensured timely completion of assignments and projects. Administrative Office Assistant Vynara Confectionary Limited, March 2020 - February 2021  Assisted in the smooth day-to-day operations of the office, managed office supplies, equipment, and facilities, ensured that everything is well-maintained and organized.  Handled incoming and outgoing communications, including phone calls, emails, and written correspondence, and responded promptly and professionally.  Organized and maintained physical and electronic files and records, implemented efficient filing systems, and retrieved documents as needed.  Assisted appointments schedule, meetings, and interviews, ensured calendars are up-todate and well-managed.  Provided general administrative support, including photocopying, scanning, filing, and data entry, to assist colleagues and contribute to overall office efficiency. Office/Personal Assistant - Volunteer Rivers State University (Dr. Mrs. Chizi E. Obara) October 2018 - February 2020  Provided personal assistance and support to my Boss as needed, managed personal appointments, ran errands, and handled personal tasks.  Planned and organized events, such as conferences, seminars, or social gatherings, including venue selection, logistics coordination, and guest management.  Prioritized and managed multiple tasks and deadlines effectively, ensured that important matters are addressed in a timely manner as well as assisted with meeting preparations, coordinated logistics, prepared agendas, took minutes, and followed up on action items.  Handled incoming and outgoing communications on behalf of my Boss, including emails, phone calls, and written correspondence, and provided prompt and professional responses.  Efficiently managed and organized the schedule and calendar of my Boss, including appointments, meetings, and events, and ensured optimal time management. Education Rivers State University, Bachelor of Science, B.Sc. Office and Information Management October 2015 - August 2019 Government Secondary School, Idama West African Examination Council (WAEC) High School Grade 12 September 2008 - June 2014 Soft Skills Managerial Skills, Time Management Skills, Administrative Skills, Attention to Detail, Communication Skills (Verbal and Writing), Interpersonal Skills, Ability to Multitask and prioritize, Data Entry and Typing Skills, Leadership Skills, Customer Service, Working Under Pressure, Virtual Assistance Skills/Ability to Work Remotely, Ability to work independently with less supervision, Ability to Manage Project, Research Skills, Driving Skill. Technical Skills         Microsoft World Microsoft Excel Microsoft PowerPoint Google Doc Google Sheet Google Slide Email Internet Professional Certifications      Virtual Assistant (VA) ALX Africa Organizational Management (OM) International Organization of Management Professionals Project Management (PM) Dexter and Heros Consulting Human Resource Management (HRM) Dexter and Heros Consulting Certificate of ICT Competence Rivers State University September 2022 November 2020 October 2020 September 2020 April 2016 Award  Award of Excellence from St. Matthew's Anglican Church Choir, Maitama, Abuja.