Ranka Pepic

A dedicated, detail-oriented Virtual Assistant and customer service advocate with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top-level client support, resolving issues, and developing relationships to ensure loyalty and growth. Unique skills set offering exceptional organizational/administrative skills combined with ensuring 100% customer satisfaction. I do not fear facing my mistakes and learning out of them.

My core competencies are:

• Customer Service & Loyalty

• Project Management & Office Management

• Call Center

• Business Development

• Document Preparation & Data Entry (GSuite, GSheets, Zoho CRM, Klipfolio, Hootsuite)