Randy Mercado

Working as IT Professional for 15 years, both local and abroad. Well-exposed on project execution involving IT facilities provisioning for project sites and client offices. Proven track of record on saving cost on IT projects by analyzing design requirements for the project. A well-rounded experience that combines skills on Web Development, management and maintenance of firewall (NAT, VPN, access rules), IP PBX, IP Cameras for video-conferencing, and door access security systems. Possess outstanding customer service skills; able to understand a problem’s impact on the end-user and develop cost and time-effective solutions quickly. Approachable, a natural leader, and a good listener that value suggestions.