Randy Lamptey

I am ambitious, accomplished and an IT analyst who has an intense interest and keen enthusiasm for software and technology. I am able to analyze software more quickly and with fewer errors than any of my peers. I have a track record of coming up with timely, workable and affordable solutions that continually delight my customers. As someone who comes from a technical and analytical background, I will have no problem working in an environment where there is a lot of cross over between teams. My key strength is my ability to carry out preventive actions on complex issues that cross organizational boundaries and are unclear in nature. 

I possess strong communication, time management and organisational skills and I thrive in an enthusiastic team environment. I am seeking a role where I can use my skills to help with business growth and development.

AREAS OF EXPERTISE

• Technical Authoring
• Issue management
• Test management 
• Correcting malfunctions 
• Stakeholder Relationship Management
• Experience of providing support to global companies.
• Strengthening IT infrastructure. 
• Can quickly understand how customers use IT in their business. 
• Not afraid to change established ways. 
• Providing feedback in a clear and easy to understand manner. 
• Breaking down systems into small manageable parts. 
• Highly collaborative by nature and willing to meet people more than half way. 
• A positive, energetic, can-do attitude.
• Ability to work effectively to tight deadlines. 
• Able to communicate with people and act in a way which wins their trust. 
• Staying calm under pressure.
• Ability to learn quickly 
• Team player 
• Keen to quickly progress my career within the IT sector.